WellFitPro Privacy Policy

At WellFitPro, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our programs, or shop our store.

Information We Collect

  • Personal details (name, email, phone number) when you sign up or purchase.

  • Health and fitness information you choose to share for coaching purposes.

  • Payment and billing details (processed securely through Stripe, PayPal, or other providers).

  • Order details for equipment and POD (print-on-demand) products.

  • Website usage data (via cookies/analytics).

How We Use Your Information

  • To deliver personalised coaching and support.

  • To process payments and fulfill orders.

  • To track progress and provide habit/accountability tools.

  • To send important updates, offers, or service information (you can opt-out anytime).

Sharing of Data

  • We do not sell your data.

  • We may share data with trusted third parties (payment processors, dropshipping/POD suppliers, analytics tools) to complete your orders or improve services.

Your Rights

  • Access, update, or delete your personal information.

  • Request we stop contacting you.

  • Withdraw consent for data use.

For questions, contact: admin@cosmos-x.space

Terms of Use & Disclaimer

By using this website, you agree to the following terms:

General Disclaimer

  • All workouts, advice, and content are for general information and fitness guidance only.

  • WellFitPro coaching does not replace medical advice. Always consult your doctor before starting a new exercise or nutrition program.

  • Participation in workouts is at your own risk. WellFitPro is not responsible for any injuries, health issues, or damages that may occur.

Intellectual Property

  • All content, videos, programs, logos, and materials on this site are owned by WellFitPro.

  • You may not copy, redistribute, or resell content without permission.

Acceptable Use

You agree not to misuse this website (hacking, scraping, reselling content).

Terms of Sale (Products & Coaching)

Coaching Programs

  • Fees are payable upfront unless otherwise agreed.

  • Cancellations for coaching must be made with at least 24 hours’ notice, otherwise the session may be forfeited.

  • Refunds are not provided once coaching has commenced, except where required by law.

Physical Products (AliExpress / POD)

  • Items may ship from international suppliers. Delivery times may vary (10–30 days).

  • Customs duties, VAT, or import fees are the responsibility of the customer.

  • Tracking will be provided where possible.

  • Returns: defective or incorrect items must be reported within 14 days of delivery. In many cases, returns may need to be sent directly to the supplier.

  • WellFitPro is not liable for delays, customs fees, or third-party manufacturing issues.

Liability Waiver (Coaching & Fitness)

By purchasing or participating in WellFitPro coaching, you confirm that:

  • You are voluntarily engaging in exercise activities provided by WellFitPro.

  • You have disclosed any relevant health concerns and have been cleared by a medical professional if necessary.

  • You accept all risks of injury and release WellFitPro from any liability for injuries, illness, or damages that may occur.

  • You take full responsibility for your health, safety, and wellbeing during all sessions.

Nutrition Disclaimer

Any nutrition or food guidance provided by WellFitPro is for educational purposes only and should not replace professional medical or dietary advice.

  • Individual results may vary.

  • You are responsible for checking labels and avoiding allergens.

  • Always consult a qualified nutritionist or doctor for medical or dietary concerns.

Dropshipping & POD Disclosure

Some products sold on WellFitPro are fulfilled via trusted third-party suppliers, including AliExpress and print-on-demand partners.

  • Shipping times may be longer than standard retail (typically 10–30 days).

  • Products are shipped directly from suppliers and may arrive in separate packages.

  • Returns and replacements will follow the supplier’s policies, which we will assist you with where possible.